Mailing Address:

Wendat Community Programs
P.O. Box 832, 237 Second Street,
Midland, Ontario L4R 4P4

Adult Mental Health: 705-526-1305
Services for Seniors: 705-355-1022

Wendat Seniors’ Residence (Lorna Tomlinson Residence for Seniors)

44 Dufferin Street
Penetanguishene, ON L9M 1H4

Adult Mental Health: 705-526-1305
Services for Seniors: 705-355-1022

237 Second Street, Midland, ON

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Career Opportunity

Behavioural Support Program in North Simcoe Muskoka

Position: Community Support Worker
Reports to: Program Supervisor, Psychogeriatrics – Wendat Community Programs and
Geriatric Mental Health/Behaviour Support Manager – North Simcoe Muskoka Specialized Geriatric Services (NSM SGS) Community Team
Salary: $39,118 – $43,040

Position Summary:
As part of the NSM SGS Mental Health Community team, the Community Support Worker (CSW), works collaboratively within an interdisciplinary team. As part of the interdisciplinary team, this individual will support older adults and their care partners (formal/informal) living with cognitive impairment and responsive behaviours in community-based settings across the NSM region. The cognitive impairment may be related to dementia, mental illness, substance use or neurodegenerative disease processes. The role provides expertise and guidance through observation, person centred strategy development and implementation and coaching and mentoring for those experiencing behavioural expressions. The CSW position also assists with the implementation of care plan interventions that are developed collaboratively within the team environment. This is a regional program serving all of North Simcoe-Muskoka. Each CSW is assigned a primary region however, may be required to work in other NSM regions based on client and program needs. This posted position is for the North Simcoe (Midland/Penetanguishene) and South Georgian Bay (Collingwood/Wasaga Beach) regions. Travel between these regions is required.
Hours of Work:
40 hours per week based on five days of 8 hours with a one hour paid lunch break each day. Regular shifts will be from 9:00 am to 5:00 pm. On occasion it may be necessary to flex these hours based on client need.
• Certificate as a Personal Support Worker, Health Care Aid, Developmental Support Worker or equivalent post high school education and/or experience.
• Fully vaccinated for COVID-19
• GPA and U-First an asset.
• Three to five years’ experience in the care of older adults experiencing a responsive behaviour. The responsive behaviour can be a result of dementia, mental illness, addictions or neurodegenerative disease processes.
• Experience with an Electronic Health record(s) is an asset.
• Knowledge of Microsoft office suite is an asset.
• Understanding of and commitment to the principles of Behaviour Supports Ontario (BSO) and the North Simcoe Muskoka Specialized Geriatric Services Program (NSMSGS)
• Ability to coach and mentor team members
• Ability to work effectively with others in an inter-professional team
• Ability to organize and prioritize work effectively, manage a full work-load and meet deadlines in a busy environment.
• Proven ability to adapt positively and productively to change in the work environment.
• Professional work ethic
• Basic familiarity with seniors related issues and terminology with an ability to apply this in day to day work.
• Strong verbal and written communication skills.
• Strong customer service skills
• Competency in both official languages is an asset
• Understanding and ability to use concepts, principles and specific techniques of behaviour management with seniors.
• Valid drivers license with reliable car and the ability to travel long distances across the NSM region.
• Person centered care approach
• Demonstrates interpersonal skills including an ability to engage others and work within an interdisciplinary team.
• Demonstrates effectiveness working with limited supervision with proven reliability and trustworthiness.
• Demonstrates a commitment to the establishment of therapeutic relationships with clients and caregivers.
• Demonstrates professionalism in interaction with internal and external contacts
• Demonstrates appropriate care and security of IT equipment provided by Waypoint.
• Attends team meetings with SGS Manager and/or Wendat Program Supervisor as required.
• Participates in educational opportunities to ensure continued growth and development in the management of behaviours.
• Attend weekly meetings with Registered Community Clinician to discuss client care plan, and review/prioritize goals of caseload.
• Ensures all communication and documentation is timely and managed according to Protection of Privacy Act and Personal Health Information Protection Act.
• Works within Wendat Community Programs and NSM SGS policies and procedures, inclusive of health and safety requirements.
• Models and promotes the Mission, Vision and Values of both Wendat Community Programs and the NSM Specialized Geriatric Services Program.
Duties and Responsibilities: (not listed in priority)
• Complete in person visits with clients for the purpose of relationship building with client and family/caregiver/substitute decision maker
• In person visits for the purpose of observation, development, trial and implementation of care strategies related to the reason for referral to the program.
• Coaches, mentors and models approaches/care strategies that assist in managing behaviour expression for clients and their caregivers.
• Document in the clinical health record as per Wendat and NSM Specialized Geriatric Services policies and procedures.
• Report any observable client changes in behavioural status or abilities to the Registered Community Clinician.
• Collaboration with the Registered Community Clinician to establish client goals and the development of an individualized client care plan.
• Takes direction from the Registered Community Clinician and management regarding priority setting.
• Participates in inter-disciplinary client consults/conferences as required.

To apply for this position, please send a resume and cover letter to Zina Thomson, Director – Seniors Services Wendat Community Programs by email to or by fax to 705 355-1026 or by mail to P.O. Box 832, 237 Second St. Midland ON L4R 4P4. The deadline for application is Friday January 26, 2024 at 4 pm.

Geriatric Social Worker Required
Maternity Leave Contract (12 months beginning as soon as possible)
Salary range $22.34/hr to $24.66/hr

This contract position requires a BSW with 3-5 years experience working with seniors. Registration with the Ontario College of Social Workers required. Good clinical counselling skills with a sound knowledge of issues of aging, mental illness, family dynamics, services for seniors and community resources. This is a regional program that requires travel across North Simcoe-Muskoka. Proficiency in both official languages an asset. Must be fully vaccinated for COVID-19.

Apply to Zina Thompson, Program Supervisor by email to or by fax to 705 355-1026. The deadline for application is Friday January 26, 2024 at 4 pm.

Wendat is an equal opportunity employer.

Hours of Service:

Business hours: 9:00 a.m. to 5:00 p.m. Monday to Friday
On-duty hours: 7:00 a.m. to 11 p.m. 7 days/week with flexibility
Overnight – On-call: 11:00 p.m. to 7:00 a.m.
How to apply: Referrals to this service can be made by anyone
(self, family, friend, caregiver, physician or another health care professional)
Contact Information: Program Supervisor: 705-355-1022 ext 228