Community Support Worker – North Simcoe Muskoka Specialized Geriatric Services (NSM SGS)

Contract (start date until March 31, 2026)

Position:         Community Support Worker
Reports to:     Program Supervisor, Psychogeriatrics – Wendat Community Programs and

Geriatric Mental Health/Behaviour Support Manager – North Simcoe Muskoka Specialized Geriatric Services (NSM SGS) Community Team

Wage Band:   $20.89/hour

This is a contract position therefore there are no benefits or paid time off other than those

required by the ESA.

Position Summary:

As part of the NSM SGS Mental Health Community team, the Community Support Worker (CSW), works collaboratively within an interdisciplinary team. As part of the interdisciplinary team, this individual will support older adults and their care partners (formal/informal) living with cognitive impairment and responsive behaviours in community-based settings across the NSM region. The cognitive impairment may be related to dementia, mental illness, substance use or neurodegenerative disease processes. The role provides expertise and guidance through observation, person centred strategy development and implementation and coaching and mentoring for those experiencing behavioural expressions. The CSW position also assists with the implementation of care plan interventions that are developed collaboratively within the team environment. This is a regional program serving all of North Simcoe-Muskoka.  Each CSW is assigned a primary region however, may be required to work in other NSM regions based on client and program needs. This posted position is for the North Simcoe (Midland/Penetanguishene) and South Georgian Bay (Collingwood/Wasaga Beach) regions. Travel between these regions is required.

Hours of Work:
40 hours per week based on five days of 8 hours with a one hour paid lunch break each day.  Regular shifts will be from 8:00 am to 4:00 pm.  On occasion it may be necessary to flex these hours based on client need. 

            Qualifications:

• Certificate as a Personal Support Worker, Health Care Aid, Developmental Support Worker or equivalent post high school education and/or experience.
• Fully vaccinated for COVID-19
• GPA and U-First an asset.
• Three to five years’ experience in the care of older adults experiencing a responsive behaviour. The responsive behaviour can be a result of dementia, mental illness, addictions or neurodegenerative disease processes.
• Experience with an Electronic Health record(s) is an asset.
• Knowledge of Microsoft office suite is an asset.
• Understanding of and commitment to the principles of Behaviour Supports Ontario (BSO) and the North Simcoe Muskoka Specialized Geriatric Services Program (NSMSGS)
• Ability to coach and mentor team members
• Ability to work effectively with others in an inter-professional team
• Ability to organize and prioritize work effectively, manage a full work-load and meet deadlines in a busy environment.
• Proven ability to adapt positively and productively to change in the work environment.
• Professional work ethic
• Basic familiarity with seniors related issues and terminology with an ability to apply this in day to day work.
• Strong verbal and written communication skills.
• Strong customer service skills
• Competency in both official languages is an asset
• Understanding and ability to use concepts, principles and specific techniques of behaviour management with seniors.
• Valid drivers license with reliable car and the ability to travel long distances across the NSM region.

To apply for this position, please send a resume and cover letter to Zina Thomson, Director – Seniors Services Wendat Community Programs by email to zina@wendatprograms.com or by fax to 705 355-1026 or by mail to P.O. Box 832, 237 Second St. Midland ON L4R 4P4. The deadline for application is Monday April 14, 2025 at 4 pm.

Case Manager

Full time, permanent Case Manager needed for Wendat Community Programs Case Management Program on the Adult Mental Health Team.

This position falls within wage band 3-  $42,016.00 – $63,024/year or $20.20 – $30.30/hour

Placement on the wage band is determined by the Executive Director and is based on experience, job performance and agency resources.

Qualifications:

• Education in a related field (SW, SSW, RPN, RP etc.)
• MUST be currently registered with a professional College.

• 3-5 years of experience in adult mental health services.
• Good understanding and ability to use concepts, principles and specific techniques of the psychiatric rehabilitation model, motivational interviewing, goals based, client centered care. 
• Advanced knowledge and ability to apply a high level of clinical counselling skills.
• Understanding of psychiatric diagnostic categories and related symptoms. 
• Thorough knowledge of mental health system and the Mental Health Act
• Some knowledge of the Landlord and Tenant Act and housing for special populations
• Excellent verbal and written communication skills
• Strong computer skills
• Must be fully vaccinated for COVID-19
• Proficiency in both official languages as asset
• Valid driver’s license and reliable car. Clean driving record.

The normal work week is 40 hours and will be worked Monday to Friday 9 am to 5 pm

Please apply in writing to Glen Lucas Program Supervisor Case Management and Crisis Services, Wendat Community Programs.  P.O. Box 832, Midland ON L4R 4P4 or by fax to 705 526-9248 or by email to glucas@wendatprograms.com Deadline for application is Friday April 11, 2025 at 5 pm.

Recognizing and encouraging the uniqueness of individual contribution within a team environment is fundamental to Wendat and its employment policies. Our philosophy is found in all aspects of employment such as recruitment, compensation, training, promotion, transfer, and benefits.  All employees at Wendat will be treated as individuals according only to their abilities to meet job requirements, and without regard to factors such as race, sex, colour, ancestry, place of origin, ethnic origin, same-sex partnership status, sexual orientation, age, disability, citizenship, family status or marital status, creed, gender identity or gender expression, or any other factor that is legislatively protected. Any kind of discrimination or harassment based upon these factors is neither permitted nor condoned, and above all, will not be tolerated under any circumstances. 

Wendat Community Programs is seeking new members to join the Board of Directors.

Wendat’s roots are in the Community Mental Health field, providing a range of mental health programs locally and across the North Simcoe Muskoka region since 1987. In 2007, the Ministry of Health approved Wendat as a Community Support Service to provide seniors health care programs. In 2016, Wendat completed construction of the Lorna Tomlinson Residence for Seniors in Penetanguishene and currently houses 21 frail, low-income seniors. Within our two divisions, we operate 11 services/programs. Wendat employs 77 staff, most working in the Midland-Penetang area and a small number providing regional programs across the North Simcoe and Muskoka.

The Board of Directors meets from 6:30 to 7:30 pm on the first Wednesday of every month. Each Board member is also asked to join one board committee. Typically, the time commitment is 2 – 4 hours per month.

Anyone with an interest or passion for community mental health services or community support services for seniors are welcome to apply.

Wendat’s Board should be representative of the populations and communities we serve. Therefore, we are seeking people with lived experience or caregivers/family members of people with lived experience using community mental health or community support services. We also seek FNIMUI and Francophone community members. To round out the skill set of our Board members, we are seeking someone with a legal background and/or individuals with experience or interest in fundraising.

There is one vacancy to be filled immediately and there will be vacancies on the Board in September 2025.

There is an application process which includes completing an application package and an interview with current Board members. For more information, please contact Andrea Abbott-Kokosin, Executive Director at 705-526-1305 ext. 223 or andrea@wendatprograms.com